Find an ATM

For your convenience, there are FNB ATMs available at the following locations:

  • Key Filling Station - Excel Garage
  • Bafokeng Filling Station
  • Benson Butchery
  • Bus Stop
  • Dion Fnb Atm
  • Gateway Filling Station
  • Metcash Complex
  • Modise Off-sales
  • Pioneer Shopping Centre
  • Scooters Maseru Fnb Atm
  • Sefika Complex
  • Thetsane Filling Station
  • Usave Hatsolo
  • Express Foods Maputsoe
  • Hlotse Excel Garage
  • Shoprite Building Hlotse
  • Total Garage Maputsoe
  • TY Thabo's Fruits and Veg
  • Kayce's Restaurant
  • LCS Mafeteng
  • LCS Mohales Hoek
  • Mohales Hoek Exel Garage
  • Morija Excel Garage
  • Butha Buthe Branch
  • Kingsway Branch
  • DLM Complex
  • Maseru Mall
  • Masianokeng Total Garage
  • Pioneer Mall Parking Fnb Atm
  • Sefika Complex
  • TY Excel Garage
  • Village-Walk Mall
  • Lower Moyeni Store
  • Mafeteng Branch
  • Fnb Lesotho Maputsoe
  • Maputsoe Branch
  • Maseru Branch
  • Pioneer Mall Branch
  • TY Branch
  • Hlotse Branch

Find a branch

FNB Lesotho Limited branches can be found at the following locations:

Pioneer Branch

Shop UG33
Pioneer Mall
Corner Mpilo and Pioneer Rd

Maputsoe Branch

Crystal Packers Building
Sir Seretse Khama Road

Kingsway Branch

Star Lion Building
Corner Kingsway and Parliament Road

Butha-Buthe Branch

Shop 2 and 3
Muslim Congregation Building
Sechele Street

Mafeteng Branch

High-way Complex Building
Corner Mafeteng Hotel Road
Plot 06472-518

TY Branch

Moshoeshoe Road

Hlotse Branch

Shop No. B1 & B2
Nolans Complex
Lisemeng 1
Main Road
Hlotse Lesotho

Cash Plus Agents

Deposit and withdraw cash conveniently at any FNB Cash Plus agent listed below instead of queuing at branches or ATMs. All you need is an FNB account and be registered for Cellphone Banking. Additional Cash Plus services include airtime and electricity purchases.


Sime Communication

Pitso Ground

The Style Hub

Lndc Building

Advance Locksmith

Pioneer Mall

Bright Light

Qoaling Ha Machabachaba

Tumy General

Qoaling Ha Machabachaba

Zeecom Mobile and Computers

Victoria Hotel Building

Mago Enterprise

Khubetsoana Opposite Nutri Foods

Bochabela General Cafe

Bochabela Khubetsoana

Pioneer Auto Service

Pioneer Garage

KT Business Solution


The Ultimate Public

Bar Ha Pita

Sima Communications

Pitso Ground

Calabash Catering


Calabash Offsales


Phalima Offsales

Ha Tsolo

Modise Logistics

Ha modise



Falimehang General Cafe

Ha Lesia

One Price Enterprise

Cathedral Area

Lehloa Petroleum

Thetsane Garage

Bafokeng Filling Station

Ha Matala Garage


Pioneer Mall

Seal Technology

Ha Thetsane


Golden Pot Catering

Ha Mokhothu

Kome Careting

Next to TY Branch


Ha Seotsanyana

Hlotse Filling Station

Alli Saab Filling Station

Hlotse Filling Station

Nortern Giants

Maputsoe Filling Station

Fin General Cafe


Hongcai Shopper

Next to Maputsoe Branch

London Take Away


Ha Seotsanyane

Ha Nyenye Filling Station

Machabeng General Cafe



Baba Enterprise

Opposite Cash Build

Maqdum Enterprises

Old Bus Stop

Shoppers Rite Mini-Market


Real Tech

Excel Garage

Thabelo Enterprise

Near Mokhotlong Bus-Stop


Sima Communication


Khutlisi GeneralL


Maluba-luba General


Bay Fruits and Veg


Ntja Mokoatle Trading

Ntja Mokoatle


808 Public Bar

Thaba Tseka

Mamosiane Catering

Ha Mme Mamosiane

JJ Brick Works


Nanabolela General Cafe



Rolling Wheel


Mitchell Trading


Qacha's Nek

Qacha's Nek Filling Station

Qacha's Nek Garage

Mohale's Hoek

Holy City

Oppoite Cash Build

Majantja Supermaket



Lephola Farm

Next to the Old Bus Stop

Mult Distributors

Leboneng Opposite Build It

Khomari Transport

Smart Centre Building

Lerato General Cafe

Ha ntate Molise


Why it's important to understand how credit works

It's always better to save up for something and pay cash, but we know that's not always possible.


Understanding interest

There are two types of interest: interest earned (on savings and investments) and interest charged (on loans).

Interest earned

This type of interest is a way to grow your money and is a reward from the bank for saving your money with them. It's extra money you earn for saving your money with a bank or an investment/savings institution.

Interest charged

This is the type of interest charged by a credit provider to lend you money. It's the cost of credit and is usually calculated as a percentage of the amount that you borrow.

Compound interest (earned)

When interest is calculated on the original investment and interest earned, so you earn interest on your interest, helping your money grow quicker.

Compound interest (charged)

When interest is calculated on the original amount borrowed invested plus any interest charged in previous months or years so you are charged interest on your interest, meaning your debt grows over time.

Understanding instalments

Instalments refer to a set amount you pay for an item over an agreed period. Often, we are attracted by special offers and low monthly instalments that look like very good deals. But 'low' instalments can be deceiving.

It is important to look at the total cost you will pay by adding up the monthly instalments over the payment period. You may find you will pay way more than the cash price. Always check before agreeing to the instalments and where possible, save up and buy the item in cash.

Remember: Check if you are being charged for extras such as delivery, credit life insurance, etc. You have a choice not to take up insurance if you do not want it.


Where to borrow money

If you are planning to borrow money, there are lots of different places that you can borrow from including: banks, micro-lenders, shops and informal (unregistered lenders) such as loan sharks.

All these places offer different products and their terms and application requirements differ. The risk associated with each lender also differs, so think carefully before signing an agreement or contract.

Where to borrow money

Before you take up credit

Taking up credit is a big decision. Before you do, consider the following:

Obtain a quote from the credit provider. It should show how much you will be paying in total.

Find out if there are penalties or rewards for repaying the debt earlier.

Get a copy of the contract and read it at home before you sign.

Make sure you understand the terms of the agreement.

Find out what will happen if you are unable to make the loan repayments on time.

Understanding wants & needs

Bad credit

  • Borrowing for wants - e.g. new outfit for an event when you have clothes you can wear.
  • Borrowing for consumables - e.g. borrowing to buy groceries, airtime, etc. If you constantly need to borrow money before month end, you may need to adjust your budget and cut out some expenses.

Good credit

  • Borrowing to buy assets that grow in value over time, e.g. a house.
  • Borrowing for personal growth for you or a family member, e.g. student loan.

Understanding legal protection and credit reports


Legal protection

When taking out credit you have rights.

Read more

Credit Report

Credit bureaux keep credit-related information of all credit-active consumers, this information is compiled on a credit report.

Read more

Legal protection

There is no shame is asking for help to manage your debt. It is better to get help than to drown in debt.


  • The right to apply for credit or a loan.
  • Not be unfairly discriminated against when applying for credit or a loan.
  • Read a credit agreement in plain language.
  • Have a copy of the credit agreement BEFORE taking the loan.
  • Privacy regarding your personal information.
  • Complain if you think you have been treated unfairly.
  • Check your credit profile once a year. You can do this for free once a year with a credit bureau. You can find a list of credit bureaux that will give you a free annual credit check on This website gives contact details for all the credit bureaux that are members of the Credit Bureau Association.
  • Ask for help from a debt counsellor to assist with restructuring your debt.
  • Know why a loan application has been rejected.
  • Your rights as it relates to credit is protected under the National Credit Act and the National Credit Regulator can assist customers to get help when their rights have been violated. If you have a concern or a problem about the way you have been treated in accessing credit, contact the NCR. Their telephone number is 0860 627 627 and their website address is

    Office of the Banking Adjudicator

    Physical address:
    Plot 184 Ist Floor,
    Tlale House Main Mall , Opposite BEDIA.

    Postal address:
    Office of the Banking Adjudicator
    Private Bag 00404

    Tel: (0267) 3935409
    Fax: (0267)3935406


    Credit Report

    Credit bureaux keep credit related information of all credit-active consumers, this information is compiled on a credit report or credit profile. Credit grantors submit payment information to the credit bureaux on how well you are repaying your loans. The information submitted is both positive and negative information. The purpose of a credit report is to allow credit grantors to determine if you are eligible for credit, by assessing the amount of credit you already have and also looking at how well you repay existing loans. It is a risk for companies to give you a loan, therefore they must ensure that you can repay it.

    You can get a free copy of your credit report once a year directly from the credit bureaux:


    Call Centre on 0861 514 131
    Online at

    Consumer Profile Bureau


    Call Centre on 0861 105 665
    Online at


    Plot 115 Unit 21 Kgale Mews, Gaborone, Botswana
    Private Bag 305, Gaborone, Botswana
    Phone: 0267 390 3535
    Fax: 0267 318 1124


    Call Centre on 0860 937 000
    Online at

    Action creditors can take if you do not make payments


    The seller takes back the goods, as well as keeps the money you have already paid for the goods.


    A judgement is a court order that forces you to repay your loans.

    Attachment of property

    Depending on how big your debt is, the court can order that some of your property (such as furniture, a vehicle, etc.) can be repossessed.

    Garnishee orders

    The court will instruct your employer to pay a part of your wages or salary to the creditor as repayment of your debt.

    Types of expenses



    You are over-indebted if you are failing to meet your debt repayments and constantly need to borrow to support your monthly expenses.

    Read more

    Debt counselling

    There is no shame in asking for help to manage your debt. It is better to get help than to drown in debt.

    Read more


    You are over-indebted if you are failing to meet your debt repayments and constantly need to borrow to support your monthly expenses.

    What can I do if I am over-indebted?

    a) The first step is to write a list of all the people and businesses that you owe money to.

    b) Contact your creditors and explain your situation.

    c) When creditors write to you, take their letters seriously and respond.

    d) Do not promise to make payments if you cannot afford them. Rather explain the situation and look at making smaller payments over a longer period.

    e) Avoid taking more loans to pay the debt you already have

    f) Change your lifestyle, cut down on things like entertainment, alcohol, cigarettes, gambling, etc.

    g) If you drive an expensive car, consider downgrading to a more affordable car or sell your car and use public transport.

    h) Avoid buying groceries on credit.

    i) Consult a debt counsellor. Call the National Credit Regulator (0860 627 627) and they will refer you to a debt counsellor near you.

    Debt counselling

    There is no shame is asking for help to manage your debt. It is better to get help than to drown in debt.


  • When you are under debt counselling, creditors may not take more action against you.
  • There is no permanent record of having undergone debt counselling.
  • There is only one monthly repayment to be made.
  • Your budget will meet your basic needs (housing, transport, food) first before making provision for your debts.
  • You will never pay more money than you can reasonably afford.
  • A debt counsellor will suggest ways of cutting costs and saving money.
  • You will no longer get calls from your creditors demanding payment. This will lessen your stress and allow you to focus on fixing the problem of getting out of debt.
  • Disadvantages

  • You are not allowed to have more credit while undergoing debt counselling.
  • It does cost a little bit of money, payable to the debt counsellor. These fees are regulated and set by law.
  • Your debts will take longer to pay off because of paying smaller amounts each month.