Find an ATM


For your convenience, there are FNB ATMs available at the following locations:

  • Key Filling Station - Excel Garage
  • Bafokeng Filling Station
  • Benson Butchery
  • Bus Stop
  • Dion Fnb Atm
  • Gateway Filling Station
  • Metcash Complex
  • Modise Off-sales
  • Pioneer Shopping Centre
  • Scooters Maseru Fnb Atm
  • Sefika Complex
  • Thetsane Filling Station
  • Usave Hatsolo
  • Express Foods Maputsoe
  • Hlotse Excel Garage
  • Shoprite Building Hlotse
  • Total Garage Maputsoe
  • TY Thabo's Fruits and Veg
  • Kayce's Restaurant
  • LCS Mafeteng
  • LCS Mohales Hoek
  • Mohales Hoek Exel Garage
  • Morija Excel Garage
  • Butha Buthe Branch
  • Kingsway Branch
  • DLM Complex
  • Maseru Mall
  • Masianokeng Total Garage
  • Pioneer Mall Parking Fnb Atm
  • Sefika Complex
  • TY Excel Garage
  • Village-Walk Mall
  • Lower Moyeni Store
  • Mafeteng Branch
  • Fnb Lesotho Maputsoe
  • Maputsoe Branch
  • Maseru Branch
  • Pioneer Mall Branch
  • TY Branch
  • Hlotse Branch

Find a branch


FNB Lesotho Limited branches can be found at the following locations:

Pioneer Branch

Shop UG33
Pioneer Mall
Corner Mpilo and Pioneer Rd
Maseru

Maputsoe Branch

Crystal Packers Building
Sir Seretse Khama Road
Maputsoe
Lesotho
350

Kingsway Branch

Star Lion Building
Corner Kingsway and Parliament Road
Maseru
Lesotho
100

Butha-Buthe Branch

Shop 2 and 3
Muslim Congregation Building
Sechele Street
Butha-Buthe
Lesotho

Mafeteng Branch

High-way Complex Building
Corner Mafeteng Hotel Road
Plot 06472-518

TY Branch

Moshoeshoe Road
Teyateyaneng
Berea

Hlotse Branch

Shop No. B1 & B2
Nolans Complex
Lisemeng 1
Main Road
Hlotse Lesotho

Mokhotlong Branch

Alliance Building
Plot # 50274
Main Road
Mokhotlong
Lesotho ATM & ADT

Masianokeng Branch

Masianokeng Lifestyle Centre
Masianokeng Urban Area,
Maseru 100,
Lesotho

Maseru Mall Branch

Racecourse Mall PTY LTD T/A MASERU MALL,
cnr KOFI ANNAN and POPE JOHN, PAUL DRIVE,
Maseru 100,
Lesotho

Cash Plus Agents


Deposit and withdraw cash conveniently at any FNB Cash Plus agent listed below instead of queuing at branches or ATMs. All you need is an FNB account and be registered for Cellphone Banking. Additional Cash Plus services include airtime and electricity purchases.

Agent Region Community
Tummy General Qoaling, Maseru Maseru
MRK Boutique LNDC, Maseru Maseru
Frontline Motors Next to CBL, Maseru Maseru
Immaculate Suppliers Medcash Building, Maseru Maseru
HMS Farmtech Ha- Hoohlo, Maseru Maseru
Pally' Beauty QC-Point, Maseru Maseru
Mes technology Jackpot building, Maseru Maseru
Yona Yethu Tavern Marabeng, Maseru Maseru
Thethe's kiosk Maseru Mall, Maseru Maseru
Capita floring Tradorette, Maseru Maseru
Katleho General Dealer Sekamaneng, Maseru Maseru
Lancer's Gap General Dealer Sehlabeng sa Thuathe Maseru
Sima Communications Maseru Mall, Maseru Maseru
Mabotse General Qoaling, Maseru Maseru
GM Shopping Motimposo, Maseru Maseru
Phethy Off Sales Ha Leqele, Maseru Maseru
Afri Solutions Kubetsoana, Maseru Maseru
Shololo General Naleli, Maseru Maseru
Somies Boutique NRH, Maseru Maseru
Shoebox Hillsview, Maseru Maseru
One C all Pharmacy Ha Mabate, Maseru Maseru
Ether Pharmacy Tradorette, Maseru Maseru
KTA Off Sales Khubetsoana, Maseru Maseru
Mantsopa Herbalist Ha Pita, Maseru Maseru
Naledi Mini Market Naleli Pela Ha Rasta, Maseru Maseru
Solution Pharmaceutical Borokhoaneng, Maseru Maseru
Advance Locksmith Pioneer Mall Maseru
Bright Light Qoaling Ha Machabachaba Maseru
Tumy General Qoaling Ha Machabachaba Maseru
207 Retail Ha- Shelile Maseru
Zeecom Mobile and Computers Victoria Hotel Building Maseru
Bochabela General Café Bochabela Khubetsoana Maseru
Pioneer Auto Service Pioneer Garage Maseru
Sima Communications Pitso Ground Maseru
Dion Borokhoaneng Maseru
Falimehang General Café Ha Lesia Maseru
Lehloa Petroleum Thetsane Garage Maseru
Maletsunyane JCK Holdings Khololikane Maseru
Bafokeng Filling Station Ha Matala Garage Maseru
Seal Technology Matsoatlareng Maseru
Desire Kiosk Lower Thamae Maseru
Bofelo PTY Peka, Leribe Maseru
Alumnus Mafikeng (Roma) Maseru
GM General Dealer Lancers Gap Ha Mabote Maseru
Bashanyaneng General Dealer Khololikane Maseru
Nets Sourcing Ha Thetsane Maseru
La Reine Fashion Mookoli Maseru
Cool side Khubetsoana Maseru
Machache Tavern Nazareth Maseru
Mountain Off-sales Nazareth Maseru
Mykasi Home Lower Thamae Maseru
Metmok Holdings Upper Thamae Maseru
Lamshine Snack Bar Roma Maseru
Leratong General Café Sefateng (Motimposo) Maseru
Progress Hair & Salon Academy Seipobi Building Maseru
Blue Hill Café Ha Ramabanta Maseru
Malekeleke Public Bar Mohalalitoe Maseru
Get to know me Ha Leqele Maseru
Ebay Saver Enterprise Masianokeng Maseru
Harmony Creatives Ha Leqele Maseru
Chips Away Mini Market Naleli Maseru
Maluti Fruits & Vegetables Market Pitso Ground Maseru
All in one Construction Maseru Craft Maseru
Basaltic Construction Upper Thamae Maseru
BRS Entrepreneurship Khubetsoana Maseru
Grace Pharmacy Morija Maseru
Makhemeng General Dealer Ha Thetsane Maseru
Infotime Investments Sefika mall Maseru
Nala Butchery Ha Tsosane Maseru
SIM SIM General Dealer Likotsi Maseru
Smart Choice LNDC Maseru
Sima Communications Khubetsoana Maseru
Salang Mini Market khubetsoana Maseru
Hero Autotronics Accessories Khubetsoana Maseru
Get water with M & M Cathedral Area Maseru
Thabang Moreneng Ha Motsoeneng Maseru
Shine general dealer Ha- Motsoeneng Maseru
Katleho General Dealer Motlakaseng Khubetsoana Maseru
Elegant Fashion Roma Maseru
Balekeng General Dealer Ha Thetsane Maseru
Qhala Lounge Khubetsoana Maseru
Itekeng General Dealer Serviceng, Ha Thetsane Maseru
Malcom Ha- Pita Maseru
Jeans & Tonic Sea Point Maseru
Dezired Hair Salon Ha Seoli Maseru
Likepolana Construction Ha - Foso Maseru
Thumbs Up Ha- Abia Maseru
Bobz General Ha- Tsosane Maseru
Majela Construction Koporasi Maseru
Destiny Fresh Produce Ha - Foso Maseru
Sima Communications Roma Maseru
Mago enterprise Nutri- Foods Maseru
Frontline Motors Maseru Mall, Maseru Maseru
Greenfield Butchery Selakhapane Maseru
Greenfield Butchery Ha Foso Maseru
Lephola Savings and Credit Kingsway Maseru
Kasa General Seputana Area Maseru
All for Sports Metcash Building Maseru
Nkata General Dealer Ha Seoli Maseru
ATM General Dealer Koalabata Maseru
Thetsane Hardware Maponeseng, Ha Thetsane Maseru
Five Star Ha Makhalanyane Maseru
PASCOS Enterprise Ha Abia Maseru
Home of Joy Ha Leqele Maseru
Thamae General Ha Tsolo Maseru
Glamour World Opposite Lesotho High School Maseru
Lady M Pitso Ground Maseru
Moletsane Supermarket Ha Thamae Maseru
Lancer's Gap General Dealer Mookoli Maseru
Happy Angels Ha Foso Maseru
Garden of Victory Foods and Veg Ha Leqele Maseru
Mabotlenyana Guest House Nazareth Maseru
Vita Sana Pharmaceuticals T'senola Maseru
Diana Holdings Traffic, Ha Foso Maseru
Neltar Clothing T'senola Maseru
Aggie's Refridgerator Ha Makhalanyane Maseru
Lihlabeng Truck and Plant BEDCO Maseru
Tit for Tat Semongkong Maseru
Tsiu General Ha Tsiu Maseru
Atlantic Pharmacy Ha Leqele Maseru
Memoma Holdings Ha Leqele Maseru
Greenfield Distribution Metcash Building Maseru
Trustee Cosmetics Old Industrial Area Maseru
Mini Box Lithabaneng Maseru
Wezzy Shop Ha Makhalanyane Maseru
Sticks General Dealer Motimposo, Maseru Maseru
Red Square Group Ha 'Nelese Maseru
Wenhui Enteprises Roma Maseru
Koena General Maponeseng, Ha Thetsane Maseru
Rainbow Supplies Koalabata Maseru
Buzy Junction Offsales Ha Leqele Maseru
The Elite Group Ha Mabote Maseru
THATHOO GENERAL KHUBETSOANA MASERU Maseru
SUGAH DA HOUSE HA- MAKHOATHI MASERU Maseru
REBIRTH Café HA MATALA MASERU Maseru
MOCHABA INDOOR GAMES LESOTHO MASELENG MASERU Maseru
PUX HOLDINGS HA -TIKOE MASERU Maseru
TUCK SHOP KELLY MASERU EAST- MASERU Maseru
POUNDOLAR LOGISTICS PTY LTD HA NGOATONYANE MASERU Maseru
KHAYALETHU PHARMACY HA TSOLO MASERU Maseru
Two Sisters Ha Maqele, Leribe Leribe
Ha Seotsanyane Hlotse, Leribe Leribe
Tsoelang Pele Peka, Leribe Leribe
Leribe Highway Lisemeng, Leribe Leribe
Bakomane Tarvern Khanyane Leribe
Makabelane Tavern Peka, Leribe Leribe
Precious of Africa Maputsoe, Leribe Leribe
Kome Careting Next to TY Branch Leribe
Liba's Factory Lisemeng, Leribe Leribe
Payrite Maputsoe, Leribe Leribe
Showery Year .co Maputsoe, Leribe Leribe
Bkoena General Peka, Leribe Leribe
All in one Mini Market Hlotse, Leribe Leribe
Whispers Tavern Peka, Leribe Leribe
Tsoelang Pele Peka, Leribe Leribe
Molakolako Tavern Peka, Leribe Leribe
Two Sisters Ha Maqele, Leribe Leribe
Ha Seotsanyana Hlotse Filling Station Leribe
Nortern Giants Maputsoe Filling Station Leribe
Hongcai Shopper Next to Maputsoe Branch Leribe
London Take Away Pitseng Leribe
Ha Seotsanyane Ha Nyenye Filling Station Leribe
Machabeng General Café Matukeng Leribe
The Blue Diamond Ha Bene Leribe
Plush Restaurant Hlotse Leribe
Macabela Liqour Lisemeng Leribe
Lagoon Off Sales Hlotse Leribe
Roadside Tavern Roadside Tavern Leribe
Areka Public Bar Ha Nyenye Leribe
Waters Public Bare Khanyane Leribe
Jabari Off Sales Ha Lejone Leribe
Tsipa- Tsipa Ha Makokoana Leribe
Roots General Café Maputsoe, Pela Borokhong Leribe
Market Day Maputsoe Leribe
Ten70 Maputsoe Leribe
BI Park Liqour Ha Makhata Leribe
Lihoja General Dealer Maputsoe Leribe
Sima Communications Ha Foka, Peka Leribe
Sima Communications Hlotse Leribe
Da Royal General Café Ha Molibeli, Pela Junction Leribe
Phoenix Holdings Butha Bothe reserve, Butha, Buthe Butha-Bothe
Arabian Electronics Likila Complex, Butha- Buthe Butha-Bothe
Real Tech Excel Garage Butha-Bothe
Thabelo Enterprise Near Mokhotlong Bus-Stop Butha-Bothe
Sebipela Off Sales BEDCO Butha-Bothe
Sima Communications BEDCO Butha-Bothe
Saucy and Spicy Hub Botha Bothe Reserve Butha-Bothe
Nchela Energy Botha Bothe Reserve Butha-Bothe
Mr Shoppers Likoting Butha-Bothe
Mr Shoppers Likoting Butha-Bothe
Ultimate Restaurant Lipelaneng Butha-Bothe
Raletsoho Transport Mapoko Butha-Bothe
Sima Communication Mokhotlong Mokhotlong
Botshelo General Letseng Mokhotlong
Semausing General Dealer Mapholaneng Mokhotlong
Tlokoeng Off-Sales Malingoaneng Mokhotlong
Batlokoa Off sales Mapholaneng Mokhotlong
Malinyane & Cellular Ntlolohetsane Mokhotlong
Blitz Botique Mokhotlong Reserve Mokhotlong
Reitumetse Shop Mapholaneng Mokhotlong
Basia General Dealer Ntlolohetsane sekoting Mokhotlong
Casian General Dealer Ntlolohetsane sekoting Mokhotlong
Seotlong general Dealer Salang Mokhotlong
Lilomong General Café Salang Mokhotlong
Medi - Land Pharmacy Matamong Mokhotlong
Ma Bk Catering Matamong Mokhotlong
Sports Fite Mokhotlong Garageng Mokhotlong
P&D Discount Electronics Alliance Building Mokhotlong
T&M CONSTRUCTION MATAMONG MOKHOTLONG Mokhotlong
MS Suppliers Thabong, Thaba, Tseka Thaba-Tseka
Methalaneng Store Mant'sonyane Thaba-Tseka
Machabeng Catering Mantsonyane, Thaba- Tseka Thaba-Tseka
Mamosiane Catering Ha Mme Mamosiane Thaba-Tseka
Nanabolela General Café Mantsonyane Thaba-Tseka
Venus Enerprises Thabong pela Bankeng Thaba-Tseka
Lilala Mini Market Thabong 2 Thaba-Tseka
Likepolana General Dealer Mantsonyane Thaba-Tseka
Ntina Botique Thabong Thaba-Tseka
Katse General Dealer Khokhoba Thaba-Tseka
Seotloaneng Public Bar Upper Moyeni, Quthing Quthing
Big Sisters General Dealer Lower Moyeni Quthing
Sima Communication Upper Moyeni, Quthing Quthing
Rolling Wheel Mphaki Quthing
Mitchell Trading Quthing Quthing
Buy A Futhi General Café Ha Pokane Quthing
Tip Top Sixons Quthing
Greenworld Distribution Lower Moyeni Quthing
Ha Thato Lower Moyeni Quthing
Simma Communications Qacha's Nek Reserve, Qacha, SPU Building, Qacha Qacha's Nek
Push Push Chaka Complex Qacha's Nek
Boliba holdings Phamong, Mohales Hoek Mohale's Hoek
Four Sister Shell Garage Mohale's Hoek
Eclipse Butchery Phahameng Mohale's Hoek
Infinity Off-Sales Thabaneng Mohale's Hoek
Tony Off-Sales Likhutlong Mohale's Hoek
Mjuza Filling Station Mohale Street Mohale's Hoek
Nchorosetsa Public Bar Qalakheng Mohale's Hoek
Mat'seliso Catering Qalakheng Mohale's Hoek
Crossby Off sales Holy Cross Mohale's Hoek
Agro Pro Investments Mafeteng CBD, Mafeteng Mafeteng
Green City Four Square, Mfeteng Mafeteng
Multi Distributors Leboneng Opposite Build It Mafeteng
Lerato General Café Ha ntate Molise Mafeteng
Dawn Hair Next to Mafeteng Branch, Mafeteng Mafeteng
Botsana General Café Ha Maine Mafeteng
Supa General Dealer Thabaneng Mafeteng
Borata Milling Matsaneng Mafeteng
Mohope Public Bar Ha Seitlheko Mafeteng
Tsimong Public Bar Motse- mocha Mafeteng
Lehae Ripple Tarven Matelile Mafeteng
Mantso Enterprise Khubetsoana Mafeteng
Choice General Café Matsaneng Mafeteng
Kome Careting Next to TY Branch Berea
Mohlakola Car Rentals Ha Motjoka, Berea Berea
The Stone Guest House Koro-Koro (TY) Berea
Phokeng Store Mapoteng Next to Police station Berea
Makhoroana Tavern Ha Makhoroana Berea
Ts'epa Sweet Delight Ha Mokhothu Berea
Molato Tuckshop Ha Lebina Berea
Kap Tech Pty Ltd Ha Lebina Berea
Supercare Pharmacy Pty Ltd Ha Mokhothu Berea
Sima Communications Ha Motjoka Berea
Lehae farm feeds Kolonyama Berea
BM21 Tarvern Ha Letsoela Berea

Report incident


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]


Other important numbers

Identity theft

Online fraud

SIM swap

ATM security

Card skimming

Shoulder surfing

Scams

Lost or stolen cards

ATM security


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Card skimming


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Online fraud


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Shoulder surfing


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Identity theft


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Scams


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Lost or stolen cards


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

SIM swap


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre:
+266 8002 2362
FNB Card Cancellations Call Centre:
+266 2224 1000
Visa Global Customer Care Assistance number:
0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

At an ATM


Examples of ATM fraud

The ATM machine is tampered with in an effort to place a card skimming device over the card slot, copying the card information once your card is inserted. A small camera captures the PIN. Strangers may also offer to help to get your card or PIN, or to replace it without your knowledge. Here are some ATM security guidelines when using an ATM.

Below are guidelines to help protect yourself.

Do

  • Report suspicious items or people around ATMs to the bank.
  • Familiarise yourself with the look and feel of the ATM so that you are able to identify any foreign objects attached to it.
  • Follow the instructions on the ATM screen carefully.
  • Cancel the transaction immediately if you are disturbed or distracted.
  • Change your PIN if you believe it has been compromised.
  • Memorise your PIN and keep it confidential, never write it down or share it with anyone, not even with your family members or a bank official.
  • Choose a PIN that will not be easily guessed. Do not use your date of birth as a PIN.
  • Cover your PIN when punching it in to prevent shoulder surfing.
  • Secure your card and your cash in your wallet, handbag or pocket before leaving the ATM.
  • Should your card be retained by an ATM, contact your bank and block your card before you leave the ATM.

Don't

  • Do not request or accept help from anyone outside the branch.
  • Never force your card into the slot as it might have been tampered with.
  • Don't use ATMs where the card slot, keypad or screen has been tampered with.
  • Avoid withdrawing large sums of cash.

Guard against card skimming


The illegal duplication of your bank card to clone it for use by perpetrators.

Example of card skimming

Your card is swiped on a card reader device that downloads your card details. These details are then used to create a duplicate card. This usually occurs when your card leaves your sight, e.g. at restaurants and shops, or at a store participating in syndicate-related activities. Here are some guidelines that can help prevent such fraudulent activity.

Below are guidelines to help protect yourself.

Do

  • Review your account statements on a regular basis; query disputed transactions with your bank immediately.
  • Read your card details when it is given back to you after every purchase.
  • Shred your card receipts before discarding them.
  • Only the person whose name appears on the front of the card is authorised to use it.
  • Always check transaction slips for correct purchase amounts before you sign them and check them against your statement to spot any suspicious transactions and query them immediately.
  • Store your bank's call centre number on your cellphone so that you have it handy should you need to stop your card.
  • Subscribe to your bank's SMS notification services; this will inform you of any transactional activity on your account.

Don't

  • Don't let the card out of your sight when making payments.
  • Don't choose the same PIN for all your cards, so that if you lose one, the others will still be safe.

Guard against shoulder surfing


This is when someone physically observes you as you enter your financial and personal information.

Example of shoulder surfing

Your details (personal, banking, PIN) are stolen by another individual peering or watching your keystrokes while at an ATM or behind your PC.

Below are guidelines to help protect yourself.

Do

  • Always be aware of the people around you when entering or accessing your personal information.
  • Shield the keypad while entering your PIN.
  • Use reflectors at ATMs to observe people who are in close proximity to you at an ATM.
  • Where possible when using personal devices find an area where you can sit or stand with your back to the wall.
  • Change passwords and PINs immediately if you suspect that someone has observed you entering that information.

Don't

  • Don't continue conversations with people when you are entering/typing passwords or PINs.
  • Don't verbalise passwords or PINs.
  • Don't expose your card numbers as people can memorise or take photos and videos of them.
  • Avoid long queues and busy areas to reduce the number of people have the opportunity to shoulder surf.

Lost or stolen cards


Do

  • Report your lost or stolen card immediately
  • Keep your PIN number secret

Don't

  • Keep your card and PIN together
  • Never write your PIN on the back of your card
  • Reveal your PIN to anyone

Card fraud


Preventing card fraud

Card fraud is the unauthorised use of a credit card account following the theft of the account holder's personal information. Various methods are used to perform unauthorised transactions from the account.

ATM security


Be vigilant when using an ATM to prevent a fraudulent incident

Card skimming


Cloning + duplicating


The illegal duplication of your bank card to clone it for use by perpetrators.

Shoulder surfing


Watch your back


This is when someone physically observes you as you enter your financial and personal information.

Lost or stolen cards


Safeguard your card

If any one of your bank cards has been lost accidentally or stolen, it is important to report the card immediately.

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