Find an ATM


For your convenience, there are FNB ATMs available at the following locations:

  • Key Filling Station - Excel Garage
  • Bafokeng Filling Station
  • Benson Butchery
  • Bus Stop
  • Dion Fnb Atm
  • Gateway Filling Station
  • Metcash Complex
  • Modise Off-sales
  • Pioneer Shopping Centre
  • Scooters Maseru Fnb Atm
  • Sefika Complex
  • Thetsane Filling Station
  • Usave Hatsolo
  • Express Foods Maputsoe
  • Hlotse Excel Garage
  • Shoprite Building Hlotse
  • Total Garage Maputsoe
  • TY Thabo's Fruits and Veg
  • Kayce's Restaurant
  • LCS Mafeteng
  • LCS Mohales Hoek
  • Mohales Hoek Exel Garage
  • Morija Excel Garage
  • Butha Buthe Branch
  • Kingsway Branch
  • DLM Complex
  • Maseru Mall
  • Masianokeng Total Garage
  • Pioneer Mall Parking Fnb Atm
  • Sefika Complex
  • TY Excel Garage
  • Village-Walk Mall
  • Lower Moyeni Store
  • Mafeteng Branch
  • Fnb Lesotho Maputsoe
  • Maputsoe Branch
  • Maseru Branch
  • Pioneer Mall Branch
  • TY Branch
  • Hlotse Branch

Find a branch


FNB Lesotho Limited branches can be found at the following locations:

Pioneer Branch

Shop UG33
Pioneer Mall
Corner Mpilo and Pioneer Rd
Maseru
ATM Type: ADT

Maseru Branch

Shop 4, LNDC Building
Kingsway Road
Maseru
Lesotho
100
ATM Type: ADT

Maputsoe Branch

Crystal Packers Building
Sir Seretse Khama Road
Maputsoe
Lesotho
350
ATM Type: ADT

Kingsway Branch

Star Lion Building
Corner Kingsway and Parliament Road
Maseru
Lesotho
100
ATM Type: ADT

Butha-Buthe Branch

Shop 2 and 3
Muslim Congregation Building
Sechele Street
Butha-Buthe
Lesotho
ATM Type: ADT

Mafeteng Branch

High-way Complex Building
Corner Mafeteng Hotel Road
Plot 06472-518
ATM Type: ADT

TY Branch

Moshoeshoe Road
Teyateyaneng
Berea
ATM Type: ADT

Hlotse Branch

Shop No. B1 & B2
Nolans Complex
Lisemeng 1
Main Road
Hlotse Lesotho
ATM Type: ADT

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Report incident and Disputes


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

ATM security


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Card skimming


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Online fraud


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Shoulder surfing


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Identity theft


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Scams


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Lost or stolen cards


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

SIM swap


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Basic client controls


These are the minimum set of controls outside Online Banking Enterprise™ that FNB expects clients to implement to safeguard them against fraud and information breaches that could result in a loss to the client.

What it is


Your IT department should ensure the following:


  1. Effective antivirus software on all PCs within your environment, the antivirus must be kept up to date.
  2. Ensure that all PCs are kept up to date in terms of security patches and updates supplied by the relevant software vendors. It is best to configure all products to do automatic security updates where possible.
  3. Ensure an effective solution for preventing malicious emails from entering the client network. This should include the following:
    1. An effective solution for scanning emails entering the organisation for viruses and spyware on the email gateway.
    2. Deny all executables and other installation file types from coming into the organisation via email, even if they are hidden in a compressed file.
  4. Controlling or denying encrypted or password protected emails from entering the client network as this can be used to bypass the scanning controls
  5. Ensure that the company network is secured with a properly configured firewall.
  6. If applicable make sure your wireless network is properly secured.
  7. The IT team needs to appropriately restrict and monitor remote desktop access to PCs that have access to Online Banking Enterprise™.
  8. Memory sticks are unfortunately an effective way to spread viruses and spyware, users need to understand this and ensure that they do not become infected by inserting their memory sticks into unknown or high risk devices.