Find an ATM


For your convenience, there are FNB ATMs available at the following locations:

  • Key Filling Station - Excel Garage
  • Bafokeng Filling Station
  • Benson Butchery
  • Bus Stop
  • Dion Fnb Atm
  • Gateway Filling Station
  • Metcash Complex
  • Modise Off-sales
  • Pioneer Shopping Centre
  • Scooters Maseru Fnb Atm
  • Sefika Complex
  • Thetsane Filling Station
  • Usave Hatsolo
  • Express Foods Maputsoe
  • Hlotse Excel Garage
  • Shoprite Building Hlotse
  • Total Garage Maputsoe
  • TY Thabo's Fruits and Veg
  • Kayce's Restaurant
  • LCS Mafeteng
  • LCS Mohales Hoek
  • Mohales Hoek Exel Garage
  • Morija Excel Garage
  • Butha Buthe Branch
  • Kingsway Branch
  • DLM Complex
  • Maseru Mall
  • Masianokeng Total Garage
  • Pioneer Mall Parking Fnb Atm
  • Sefika Complex
  • TY Excel Garage
  • Village-Walk Mall
  • Lower Moyeni Store
  • Mafeteng Branch
  • Fnb Lesotho Maputsoe
  • Maputsoe Branch
  • Maseru Branch
  • Pioneer Mall Branch
  • TY Branch
  • Hlotse Branch

Find a branch


FNB Lesotho Limited branches can be found at the following locations:

Pioneer Branch

Shop UG33
Pioneer Mall
Corner Mpilo and Pioneer Rd
Maseru
ATM Type: ADT

Maseru Branch

Shop 4, LNDC Building
Kingsway Road
Maseru
Lesotho
100
ATM Type: ADT

Maputsoe Branch

Crystal Packers Building
Sir Seretse Khama Road
Maputsoe
Lesotho
350
ATM Type: ADT

Kingsway Branch

Star Lion Building
Corner Kingsway and Parliament Road
Maseru
Lesotho
100
ATM Type: ADT

Butha-Buthe Branch

Shop 2 and 3
Muslim Congregation Building
Sechele Street
Butha-Buthe
Lesotho
ATM Type: ADT

Mafeteng Branch

High-way Complex Building
Corner Mafeteng Hotel Road
Plot 06472-518
ATM Type: ADT

TY Branch

Moshoeshoe Road
Teyateyaneng
Berea
ATM Type: ADT

Hlotse Branch

Shop No. B1 & B2
Nolans Complex
Lisemeng 1
Main Road
Hlotse Lesotho
ATM Type: ADT

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Report incident and Disputes


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

ATM security


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Card skimming


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Online fraud


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Shoulder surfing


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Identity theft


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Scams


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Lost or stolen cards


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

SIM swap


Contact details

Telephone number
Debit Card Fraud and Dispute Call Centre: +266 8002 2362
FNB Card Cancellations Call Centre: +266 2224 1000
Visa Global Customer Care Assistance number: 0800 990 475


Fraud and Disputes documents Irregular use of Visa or MasterCard [123KB] Lost or stolen Debit or Cheque Card [131KB] Letter of dispute of Visa Debit Card transaction [46KB]

Manage User Access (MUA)

Ways to secure yourself

Online Banking Enterprise™ clients can opt in to use a combination of the following security options under Manage user access (MUA):

  • Trusted profiles - only verified profiles have access to a specific PC
  • Date and time - ensure users can only access Online Banking Enterprise™ during set times and on certain dates
  • IP or IP range - clients can set up their security to only allow their Online Banking Enterprise™ profiles to be accessed from within their IP or IP range and in doing so restrict outside parties from accessing their profile

How it works


Secure yourself

Manage user access (MUA) is a facility on Online Banking Enterprise™ to restrict users to specific PCs/times and/or IP addresses. Users can be restricted to specific times of the day and/or specific days of the week. For example, you can restrict a user to working hours on normal working days and deny any access outside these restrictions.

An IP address or range can be used to restrict a user to a specific corporate network. This option is not really appropriate for small network setups where the IP address is likely to be dynamic. However, it does add a lot more security to the Online Banking Enterprise™ profile.

Review your Event log to determine the consistency of your IP address to determine if this is a suitable control for you. If you have a static IP range, this control can be invaluable in preventing unauthorised access to your banking profile.

Trusted profiles allows clients restrict their users to specific PCs/devices.